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Terms and Conditions

The following terms and conditions apply to all transactions that take place on this website. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

Shipping

Delays: Delivery estimates are good faith estimates only. Miyo Home will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. We cannot ship to post office boxes.

Items received damages: Every shipment is insured in the unlikely event that damage occurs during transit. While cases are extremely rare, it does happen once in a while. We request that you inspect your item(s) upon delivery. If your item(s) are damaged, print “damaged Upon Arrival” where you sign for the items and refuse delivery. After delivery is refused, we will file a claim and send you a replacement product. If product is accepted and damaged, you will be responsible for filing a claim with the proper carrier. For damages unnoticed at the time of delivery, we ask that you send us photographs via email, so that we can address and correct the situation.

Payments

Sales Tax: All sales are tax-free if delivered out of the state of Florida

Payment methods: Miyo Home accepts American Express, Visa and MasterCard. We also accept checks and wire transfers. These payments must be made in full at the time of purchase. Orders will be processed once the proper funds have cleared.

User: In placing an order, you warrant that you are 18 years of age, and that you are providing accurate, true and complete information, and that you have the authority to place the order.

Orders

Availability of Goods: All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Typographical Errors: In the event a product is listed at an incorrect price due to a typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).

Returns: Merchandise purchased at Miyo Home may be returned for store credit or exchange within 7 days of delivery if accompanied by original receipt and in original condition. Returns must be pre-authorized by calling (305)576-4170/4171. Returns received and not pre-authorized will be subject to restocking fees. Non-stock items and special orders are not returnable. Refunds are not issued except in the case of defective merchandise we are unable to replace. Returns should be properly packed and sent at the customer’s expense. Actual cost of shipping item to you will not be credited or refunded. Store credit is valid for one year from the date of issue. Thereafter, unused credit is forfeited. Claims for defective or damaged items must be files within 14 days of delivery. Please inspect your items immediately upon delivery. Claims received after 14 days of delivery will not and cannot be processed. No Returns accepted on Sale Items. Sales Items are Final Sale.

Order Cancellation: Orders cancelled after 24 hours may be subject to a cancellation and restocking fee in addition to any shipping charges incurred.

Product Warranty: Each product is covered by the warranty offered by its manufacturer if available. For more information, please call Miyo Home at (305)576-4170

Disclaimer of Warranties

You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an “as is” and “as available” basis. Miyo Home makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site.

Miyo Home reserves the right to modify or change terms of use of this site with or without notification.

You agree to indemnify and hold harmless Miyo Home and its officers, directors, employees and suppliers, from any claim, demand, action or damage, including reasonable attorney’s fee, made or incurred by any third party arising out of or related to your use of this site.

All domestic and international orders are subject to the governing laws of the United States of America and the State of Florida.

Materials Information:

Woven Materials: Miyo Home offers an entire range of world renowned Viro™ and Rehau® Raucord Fibers. Viro™ and Rehau® are superior quality, high density polythylenebased, yet extremely natural looking fibers, a commonly recycled plastic made without heavy-metal plasticizers that is free of the toxic residue associated with other plastics. Viro™ and Rehau® fibers are non-toxic and can be 100% recycled, even when burned, no toxic substances are generated. The unique process used to create these synthetic materials ensures a fiber that is completely colored throughout, smudge proof, and resistant to extreme temperature variations. Viro™ and Rehau® are extremely durable, as evidence by its UV- and weather-resistance.

Benefits of Viro™ and Rehau® Fibers

Environmentally friendly Viro™ and Rehau® are non-toxic and recyclable, do not contain PVC, and are made from 100% high-density polyethylene.

Viro™ and Rehau® fibers are 100% outdoor suitable material due to their superior characteristics.

Tests are performed to ensure the fiber’s durability, including an accelerating weathering test with exposure to direct sunlight and extreme variations in temperature conditions.

Antimicrobial quality, prohibiting fungus and mildew growth.

Permanent anti-static/anti-dust grade

Does not degrade by any common chemical (e.g. cleaning agent)

Finishes: Color pigmentation can affect the color consistency of Viro™ and Rehau® Raucord fibers, so there may be slight color variations between product batches. Such variations are unavoidable, but will exert the best efforts to ensure color consistency and keep variations to an acceptable level.

Dimensions: Our furniture is hand crafted and custom manufactured. The dimensions and weights indicated in the catalog, price lists and photographs are therefore approximate.

Aluminum and Stainless Steel Grades: Only high quality commercial grade aluminum is used, which ensures the structural integrity and stability of each furniture piece. The standard for stainless steel grade is SS 304.

Outdoor Foam: Quick Dry Foam™ is the only foam that can be truly left outdoors during rain, snow or storms that will not mold or mildew is quick dry flow trough foam. A special process called “Hydro-blast Reticulation” produces quick dry flow trough foam. Unlike non-reticulated normal foam, reticulated foam has large, open pores that permit maximum water drainage and air circulation, hence allowing quick usage after being wet or even saturated. Quick dry foam™ also has a built in anti-microbial protection. It will prohibit the growth of common molds and fungus inside the outdoor cushions even when left outdoors for a long period of time.

Sunbrella® Fabrics: Sunbrella® Fabrics are mildew-, fade- and stain resistant. Sunbrella® has been certified by the GRENNGUARD Environmental Institute (GEI) as low-emitting product.

Mesh Furniture: Textyline is an extremely durable and high quality material consisting of a polyester fiber which is resistant to UV light, easy to maintain, tear resistant, light weight, resistant to micro-organism and offers minimal sagging. Textyline can also withstand extremes of temperature.

 

 

 

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